21-08-2025
We’re thrilled to announce a major new investment in cutting-edge technology at Diamond Systems! We’re embarking on a transformative journey with new software that will redefine fire and security management for our customers and our team.
Our first major investment is in Uptick, a purpose-built, cloud-based job management software designed specifically for the fire and security industry. Uptick brings a host of efficiencies for our internal team and offers a powerful platform for customers to engage with their fire and security assets more seamlessly than ever before.
Through Uptick’s dedicated customer portal, clients will have access to a comprehensive overview of their fire and security assets across their entire portfolio. They can:
– View detailed engineer reports and invoices
– Access defect reports for full transparency on any issues
– Analyse spending patterns
– Approve remedial works, in just a few clicks
With Uptick, we’re aiming to enhance customer experience by offering complete visibility and easy access to all asset data, enabling faster, data-driven decision-making and improved safety outcomes.
Our commitment to innovation continues with an investment in Nimbus, a cutting-edge software platform that simplifies fire safety management across multiple premises. Nimbus integrates seamlessly with fire panels from all major manufacturers, offering unparalleled visibility for premises managers and building owners.
With Nimbus, our customers will be able to:
– Ensure compliance through easy tracking of testing and maintenance activities
– Access real-time updates on the status of fire systems across their properties
– Respond swiftly to potential fire hazards, thanks to 24/7 remote access and instant alerts
This level of access means that managers can make informed decisions in moments, responding to urgent safety needs and maintaining high standards across all their properties.
By adopting both Uptick and Nimbus, Diamond Systems is equipping customers with unmatched control and transparency over their fire and security systems. These investments not only elevate the safety of building occupants but also set a new standard for the fire and security industry in Northern Ireland.
Stay tuned as we roll out these transformative tools, enhancing the way our clients manage and monitor their fire safety and security systems with Diamond Systems—your trusted partner in life safety and security. Get in touch about moving your maintenance over to Diamond if you would like to enjoy the benefits of Uptick and Nimbus.
