Diamond x Uptick: A Year of Partnership

While in London for the Women in Fire Safety Awards, our Joint Managing Director, Angela Bennett, spent a morning with the team at Uptick, the UK’s leading job management software for the fire and security sector.

Uptick has been a major part of Diamond Systems’ journey over the past year. Since moving across to the platform in Autumn 2024, it has become an integral tool in how we manage our operations and deliver service excellence to our clients.

During the visit, Angela sat down with Ellis Allen, UK and Ireland Head of Customer at Uptick, to discuss:

• Why Diamond Systems chose Uptick
• The onboarding experience and support provided
• The benefits the platform has delivered to our business and clients
• How our collaboration is helping to keep people safe

A video of their conversation will be live soon on Uptick’s LinkedIn page – definitely worth watching for anyone interested in how technology is transforming service delivery in the fire and security sector.

We’re grateful to Ellis and the Uptick team for such a warm welcome in London and look forward to continuing to build on this strong partnership.